Brownstoneshopper, LLC is the proprietor of this website. Use of this website requires the user to follow terms and conditions as stated.The terms of the “User Agreement” or “Terms of Use/Terms and Conditions of Use” refer to the Terms and Conditions of this website. “brownstoneshopper”, “our” or “we” refers to the owners of the website. "User", "customer(s)", “you” or “they” refers to the user, visitor or customer who visits or uses the website.
Brownstoneshopper reserves the right to modify the terms and conditions of this user agreement at anytime. We encourage regular checking of our business policies so you are updated regarding any changes. All modifications become effective upon posting to the website. Continued use of our website by anyone constitutes an acceptance of the terms and conditions and any and all modifications hereto. The use of our website is also governed by our privacy policy.
*eligibility*
Brownstoneshopper is encouraging free communication on the issues we all feel are important however, brownstoneshopper reserves the right, in its sole discretion to refuse, reject or remove any postings without limitations that are offensive either blatantly or furtively to humans or animals.
*privacy policy*
Brownstoneshopper is committed to ensuring the privacy of our customer’s personal information. We understand the importance of a comfortable online shopping experience. The use of encryption technology on our website assures a secure transaction environment and peace of mind while shopping. Our contact page is used solely for the purpose of communicating with our customers. The security of our customers information is a high priority and will not be compromised through the sale or distribution of collected data. Data collection is used for product ordering and related customer service. Any information shared by customers relating to goods and services are used internally to help us respond to the specific customer needs and requests, and for the improvement of any product related offerings on our website. Customer information such as email and mailing addresses are not shared with anyone, and security monitoring of all collected data is done on a regular basis. If the sharing of information is required, customers are notified by email and post. Customers are always asked to please provide a phone number in addition to an email address when placing an order, to enable us to call and/or email you in the event a question arises. All of the information on our website is for educational purposes. We do our best to provide sound, informative and interesting content however, we do not guarantee our information is free from any omissions or errors.
*return policy*
Brownstoneshopper.com strives to bring globally sourced products to our customers at the very best prices. Our hallmark of unique quality items are offered to customers with the promise that no hassle returns are accepted if they are unsatisfied with any purchase. We continue to work hard to ensure that our product lines meet our high quality standards and that our customers are pleased with each and every purchase. To that end we ask that you inform our customer service department of any concerns with a product, and give us an opportunity to make things right. We do our utmost to be problem solvers and will gladly address your concerns in a timely manner. We will give you an immediate credit for any returned merchandise; or you can choose another item of equal or lesser price. Customers will be awarded a credit for items of lesser price for future purchases. Merchandise credits do not expire and are not transferable.
Brownstoneshopper.com stands behind all of its products as we believe in their quality and value. A premier goal of our company is customer satisfaction through our commitment to offering only those items that meet our high quality, market ready standards, and that we love and would purchase for ourselves, friends and family. Sometimes we need to discontinue an item. If this happens, we will make a posting to our blog. Any services that were associated with the discontinued product will become unavailable. Customers can always speak with customer service regarding any concerns and we will try to help.
We at the brownstoneshopper have a "100% no hitch return merchandise guarantee". Your satisfaction is our goal. If for any reason you are dissatisfied with an item, please return it within 10 calendar days for a full merchandise credit.
Please send all merchandise returns to:
Wrap n'Ship
5055 Enterprise Blvd.
Toledo, Ohio 43612
Please inspect your purchase upon receipt. If you receive a damaged item please inform us when you receive the item. Before returning any purchase, please contact customer service at brownstoneshopper@yahoo.com by email or by phone. You will be given a return code which you should write in the return space on the invoice. Place the invoice in the box with the item. Merchandise over $350.00 requires insurance in addition to a tracking number. Purchases should be returned in the condition they were received and in the same packaging material if possible. The customer is responsible for re-packaging the item securely and paying any postage or insurance due. Upon receipt of the product, brownstoneshopper will provide a full merchandise credit. Postage is the responsibility of the customer and is not reimbursable.
*communication*
As communication is important to us, we at the brownstoneshopper ask our customers to please
